Click a question below to find answers to 常见问题 about remote meters. If you can’t find the information you’re looking for, 联系我们.
A remote connect/disconnect meter enables hg8868皇冠下载 to connect or disconnect service remotely. Technological advancements in these meters eliminate the need to dispatch field personnel to connect or disconnect service at customers’ locations.
This new technology is more efficient 和 helps us deliver better, more timely service. Remote connect/disconnect meters also are a more environmentally responsible option, reducing our crews’ trip time 和 vehicle mileage.
hg8868皇冠下载 installs these meters where new connections 和 disconnections are more frequent, or due to safety concerns 和 access difficulties.
皇冠现金盘公司已经安装了40多个,000 remote connect/disconnect meters — more than 6% of more than 640,在我们的服务范围内.
hg8868皇冠下载 began installing remote connect/disconnect meters in 2014.
The company continues to install remote connect/disconnect meters.
Letters 和 inserts in past-due bill reminders notify customers they’ve received remote connect/disconnect meters 和 explain how the new technology helps hg8868皇冠下载 deliver more reliable service. The letters 和 inserts cover payment options, information on 能源援助计划 和 how to find more information online or by phone. 他们告诉顾客, because of the new meters’ remote capability, hg8868皇冠下载 will no longer accept payments at the door to prevent disconnections.
Field employees distribute notices about the new meters in 英语 和 西班牙语,以及收款政策的变化 英语 和 西班牙语, to customers with remote connect/disconnect meters who have past-due bills.
If your service location has a remote connect/disconnect meter 和 service has been disconnected, please 联系我们 to discuss reconnection of services. If you made your payment on the day of a scheduled disconnection, 请打电话告诉我们你已付款. 请提供您的收货号.
Once payment is received, our new meters allow us to reconnect service remotely
如需即时客户服务,请致电 208-388-2323 or 1-800-488-6151 宝藏谷外.
For assistance with a PDF on this page or to request a PDF in an alternate format, 请与客户服务部联系 208-388-2323 or 1-800-488-6151